Field Service Supervisor

We are seeking a proactive and skilled Field Service Supervisor to provide on-site supervision and technical support for Duoline products across onshore and offshore rig locations. The role involves ensuring service operations are executed in line with company HSE, quality standards, and technical procedures while maintaining strong coordination with clients and internal teams.

Field Operations

Run, pull, service, and repair Duoline products at onshore and offshore rig sites

Supervise and assist in completion make-up activities across various locations

Ensure all operations comply with HSE, quality, and technical procedures

Client Coordination

Liaise with client representatives (Company Man) regarding field service activities

Conduct pre- and post-job meetings in formal settings

Inventory & Equipment Management

Perform stock checks and report findings for running equipment

Ensure proper handling and maintenance of tools and equipment

Technical Expertise

Maintain strong understanding of product specifications, running procedures, and relevant standards

Provide feedback on product performance and customer expectations

Reporting & Documentation

Submit accurate and timely service reports to the office

Document field activities, observations, and issues

Compliance & Safety

Ensure 100% adherence to company policies, HSE standards, and procedures

Monitor and maintain valid travel documents, visas, and HSE training certifications

Continuous Improvement

Contribute to the development of field service procedures and processes

Identify personal training needs and participate in skill development

Qualifications

Degree or Diploma in a relevant field

Experience

1–6 years of relevant field service experience

Basic knowledge of OCTG (Oil Country Tubular Goods) is mandatory

Key Skills

Strong technical and operational understanding of field service processes

Ability to work independently in remote/offshore environments

Good reporting and documentation skills

Proficiency in MS Excel and data handling

Behavioral Competencies

Organized, dependable, and reliable

Strong teamwork and collaboration skills

Analytical thinking and problem-solving ability

Good numerical reasoning

Effective verbal and written communication skills

Additional Requirements

Willingness and ability to travel extensively as per business needs

Ability to work with minimal supervision in a highly autonomous role