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Executive – Customer Relationship Management

Indore, Madhya Pradesh Full TimeFixed Location Posted Sep 4, 2026
Annual Salary Range₹37,916 – ₹44,583
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About this role

What you'll be doing day-to-day.

We are looking for a customer-focused and target-oriented Client Servicing Executive to manage existing paid clients, ensure customer satisfaction, drive renewals, and generate revenue through upselling and cross-selling.

What you'll do

The core responsibilities expected from this role.

* Manage and maintain relationships with existing clients.

* Understand client requirements and recommend suitable solutions.

* Drive subscription renewals and client retention.

* Identify upselling and cross-selling opportunities.

* Handle client queries and service-related concerns.

* Regularly follow up with assigned clients and maintain records.

* Achieve monthly revenue targets.

* Travel locally for client meetings when required.

Eligibility

* Graduate: Minimum 9 months of relevant sales experience.

* MBA: Minimum 6 months of relevant sales experience.

* B2B Sales, Client Servicing, Relationship Management, Subscription Sales or Customer Success experience preferred.

* Strong communication, negotiation and relationship-management skills.

* Must own a laptop and two-wheeler.

* Valid Driving License (DL) mandatory.
Benefits

* Weekly salary payout

* ₹2 Lakh Mediclaim

* ₹8 Lakh Life/Personal Insurance

* Learning & skill-development support up to ₹1 Lakh annually for eligible programs

* Performance-based incentives

* Learning and career-growth opportunities

What you need

Minimum qualifications and experience for this role.

Experience1 year
QualificationGraduate
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How this salary compares

Market context based on similar roles and your career level.

Your recruiter

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Salary Range

₹37,916 – ₹44,583

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