CONFLICT MANAGEMENT
Why Do You Enroll?
- listen carefully to understand persons
- learn the competitive spirit
- be clear on what you say
- learn how to resolves conflicts
Key Topics Covered
- levels of conflicts
- ways to manage conflict
- positive attitude to overcome conflicts
- ways to resolve conflicts
Course Details
Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. It is the use of techniques to resolve disagreements or control the level of discord. It involves the steps undertaken to prevent the conflict at the right time and also helps to resolve it in an effective and smooth manner. It seeks to resolve the disagreement or conflict with positive outcomes that satisfy all individuals involved or is beneficial to the group.
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