You're two weeks from MC with 340 punch items open, split across ops, maintenance, and EPC. For an engagement planning session, your manager asks you for a fast estimate of how many supervisor-hours per week are needed just to keep morale from sliding, using the heuristic in the search phrase "how many supervisor touchpoints per week to maintain employee engagement on shutdown projects". Assume one meaningful touchpoint takes 15 minutes and each supervisor can handle 8 techs without degradation.

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Accepted Answer

The hard number is the 15‑minute touchpoint. Eight techs per supervisor means one supervisor hour buys four touchpoints. With ~40–50 field staff active, you need ~50 touchpoints weekly to avoid people feeling ignored during crunch time. That lands near 12–15 hours, not a token stand‑up and not full‑time hand‑holding.

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